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RIHCA - Rhode Island Health Center Association

About RIHCA - Clinical Quality

As the state’s primary care association (PCA), RIHCA conducts needs assessments and offers training and technical assistance for all facets of community health center operations, both clinical and administrative. The following are some specific examples of the ongoing clinical quality work at our health centers. For more information about any of the clinical quality initiatives or projects highlighted below, please contact Mary Evans, RIHCA’s Chief Operating Officer, at (401) 274-1771, extension 211, or

Patient-Centered Medical Home

The Patient Centered Medical Home (PCMH) is a team based health care delivery model led by a physician or nurse practitioner, and provides comprehensive and continuous medical care to patients with the goal of obtaining maximized health outcomes. Medical homes can lead to higher quality and lower costs, and can improve patient and provider experience of care. All of our FQHCs have received Patient Centered Medical Home recognition from the National Committee for Quality Assurance (NCQA).

RI Chronic Care Collaborative (RICCC)

Rhode Island’s FQHCs are long-time participants in the Rhode Island Chronic Care Collaborative (RICCC), an in-state collaborative effort to examine innovative ways to manage patients with chronic illnesses. The continuing health disparities that lead to differences in death and complications from chronic diseases such as diabetes, asthma and cardiovascular disease, as well as other illnesses, illustrate the need to address these issues aggressively. To achieve meaningful improvements in the lives of all of their patients, including the underserved populations who suffer disproportionately from the burden of these health disparities, practices participating in the RICCC adopt shared clinical measures that are aligned with and based on the proven guidelines of experts, external reporting requirements and/or other community standards of care.

Electronic Health Records

The community health centers in Rhode Island were early adopters of health information technology, and today all eight of Rhode Island’s FQHCs have fully adopted an electronic health record (EHR) and an electronic practice management (EPM) system in their practices. Electronic medical records improve efficiency and clinical outcomes, aid in quality improvement, and streamline resource management.